Accessibility statement

Name and address of the company:

General Logistics Systems
Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein

Domain: www.gls-pakete.de 

Phone: 06677-646907000 

E-Mail:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Status of compliance with requirements

The website www.gls-pakete.de is partially compliant with the Barrier-Free Accessibility Act (BFSG) due to the following incompatibilities and exceptions.

Non-accessible content. The content listed below is not accessible for the following reasons:

• With a small number of website components (pop-ups, forms), the focus indicators may not be fully visible in all browsers.
• On older pages, form validation errors do not indicate which field the error occurred in.
• Certain dynamic elements (e.g., map controls) may not yet fully support screen readers; these are currently being reviewed and improved.
• On individual content pages, dialog boxes do not capture keyboard focus as intended.
• On individual pages, footnotes are not yet linked to the data they refer to in tables.
• Some older PDF documents are not fully accessible.

Report barriers, feedback, and contact details

Have you noticed any barriers to accessing content on www.gls-pakete.de? If so, please feel free to contact us. We look forward to your feedback and will endeavor to remove the reported barriers as quickly as possible within the limits of our technical and financial capabilities. Please let us know which page and which function you encountered barriers on. Simply copy the link from your browser's address bar. You can report barriers to us in the following ways:

• E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Phone: 06677-646907000
• Postal address: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, DE-36286 Neuenstein

Market surveillance authority

If you believe that our digital services are not accessible and we have not responded appropriately to your feedback, you can contact the relevant market surveillance authority.

This authority will investigate whether the legal requirements for accessibility under the Accessibility Enhancement Act (BFSG) have been violated and can take appropriate measures.

The contact details of the responsible market surveillance authority are: Landeskompetenzzentrum Barrierefreie IT (LBIT), Landgraf-Philipp-Platz 1-7, 35390 Gießen, Germany Telephone: +49 641 303-2902, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Creation date of this accessibility statement

This statement was created on June 18, 2025. Compliance with the requirements is based on a digital accessibility audit report conducted by Web Inclusion GmbH.

This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards. However, errors cannot be completely ruled out. If you find any errors in this statement, please let us know using the Report Barriers feature listed in this document.

This document was last updated on June 18, 2025.